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Terms of Service

The rules and guidelines for using RTST.

Who We Are

RTST, LLC, an IndieLab company (“RTST,” “we,” “us,” or “our”) operates the RTST platform at rtst.app and the RTST mobile apps for iOS and Android. These Terms of Service govern your use of the platform. By accessing or using RTST, you agree to be bound by these Terms. If you do not agree, please do not use the platform.

Eligibility

  • You must be at least 13 years old to create a listener account.
  • You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to create an artist account, upload content, or receive payouts. Stripe Connect requires adult identity verification, and we cannot onboard minors as artists.
  • You must not be subject to U.S. sanctions, located in an embargoed country, or on any prohibited-party list.
  • One account per person. Automated or bulk account creation is prohibited.

Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must provide accurate and complete information when creating your account.
  • You must notify us immediately of any unauthorized use of your account.

Your Content: Ownership, Warranties, and License

You retain ownership. You retain ownership of any music, videos, images, audiobooks, podcasts, or other content you upload to RTST.

You warrant that you have the rights. By uploading content, you represent and warrant that you either own the content outright or hold all necessary rights, licenses, consents, and clearances to upload and distribute it on RTST. This includes master recording rights, composition and publishing rights, rights in any samples or interpolations, and releases from any co-writers, producers, and featured performers.

No third-party material. You may not upload karaoke instrumentals, AI-generated voice replicas of other artists, unlicensed samples, or any material owned in whole or in part by someone else, regardless of whether it is freely available online.

License to RTST. By uploading content, you grant RTST a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, cache, store, reproduce, transcode, encrypt, package into streaming segments, publicly perform, publicly display, distribute, and stream your content for purposes of operating, promoting, and improving the platform. This license continues for as long as the content remains on RTST and for a reasonable wind-down period after removal.

Promotional use. RTST may use your artist name, avatar, and cover art to promote the platform — for example, in featured listings, search results, and recommendations.

Moral rights.To the extent permitted by applicable law, you waive and agree not to assert moral rights against RTST's good-faith operation of the platform.

Indemnification. You agree to indemnify and hold harmless RTST, LLC and its officers, employees, and agents from any claim, loss, or damage arising from your content or your breach of these Terms.

Automated Content Screening

Every upload is screened automatically before it goes live.

  • Copyright matching. Audio files are processed through automated copyright-detection systems that compare them against a database of known works. Content matching a work you do not have the rights to will be rejected or removed.
  • Content moderation.Titles, descriptions, bios, cover art, and other text and image data are analyzed by OpenAI's Moderation API and other moderation systems. Content that is sexual, violent, hateful, self-harm related, or otherwise prohibited will be rejected or removed.
  • Your consent. By using RTST, you consent to this automated processing. See our Privacy Policy for details on how these providers handle your data.
  • False positives. Automated systems occasionally flag content in error. If you believe your content was wrongly rejected, contact info@indielab.io for human review.

Prohibited Content and Conduct

You agree not to upload, post, or transmit any of the following:

  • Sexually explicit, pornographic, or indecent material.
  • Any content that sexually exploits, endangers, or depicts minors. We report suspected child sexual abuse material to the National Center for Missing & Exploited Children as required by 18 U.S.C. §2258A.
  • Content that infringes copyright, trademark, right of publicity, or any other intellectual property right.
  • Hate speech, harassment, threats, doxing, or content targeting any protected class.
  • Content promoting violence, terrorism, or violent extremism.
  • Content promoting self-harm or suicide.
  • Illegal content or content facilitating illegal activity, including drug sales, weapons sales, or piracy.
  • Malware, phishing links, or content designed to compromise users or systems.
  • Content that impersonates another person, artist, or brand.
  • Spam, artificially inflated play counts, bot traffic, or any scheme to manipulate metrics or earnings.
  • Content that violates any applicable law.

You also agree not to:

  • Scrape, mirror, or redistribute RTST content outside the platform.
  • Reverse-engineer, bypass, or attempt to circumvent HLS signing or other technical protections.
  • Interfere with or disrupt the platform's infrastructure or security.
  • Access or attempt to access another user's account without permission.
  • Use automated tools to extract, download, or republish content.

Reporting, Blocking, and Objectionable Content

Every piece of user-generated content on RTST can be reported. If you see content that you believe violates these Terms, use the in-app report function or email info@indielab.io.

  • You may block other users to prevent further interaction.
  • We review reports and commit to taking action — including removing offending content and ejecting users who provide offending content — within 24 hours of a valid report.
  • Serious violations, such as child safety issues or credible threats of violence, are actioned immediately and escalated to law enforcement where appropriate.

DMCA and Copyright Notices

RTST complies with the Digital Millennium Copyright Act (17 U.S.C. §512).

Designated Agent for Notice of Claimed Infringement:

RTST DMCA Agent
RTST, LLC
[Mailing Address]
Email: dmca@indielab.io
Phone: [Phone Number]

Submitting a DMCA notice. To submit a notice of claimed infringement, send a written communication to our designated agent that includes: (1) a physical or electronic signature of the rights-holder or authorized agent; (2) identification of the copyrighted work you claim has been infringed; (3) identification of the material you claim is infringing, with enough information for us to locate it; (4) your contact information (name, address, phone number, and email); (5) a statement that you have a good-faith belief that the use is not authorized; and (6) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights-holder or authorized to act on their behalf.

Counter-notices. If your content was removed and you believe the removal was in error, you may submit a counter-notice pursuant to 17 U.S.C. §512(g). We will restore the content in 10–14 business days unless the original claimant files a lawsuit.

Repeat infringer policy. In accordance with 17 U.S.C. §512(i), we terminate the accounts of users who are determined to be repeat infringers of copyright or other intellectual property rights.

False claims. Knowingly submitting a false DMCA notice is actionable under 17 U.S.C. §512(f).

Artist Monetization and Payouts

Platform fee.RTST retains a platform fee on every fan content purchase and every fan subscription payment. The fee rate depends on the artist's plan: 8% on the Free plan and 4% on the Creator and Lifetime Creator plans. The same rate applies equally to individual content sales and to recurring subscription revenue. The platform fee funds payment processing, hosting, transcoding, fraud protection, and ongoing platform development. Stripe's own payment-processing fees (approximately 2.9% plus $0.30 per transaction, subject to Stripe's current terms) are charged in addition to and separate from RTST's platform fee. RTST may change the platform-fee rate with at least 30 days' advance notice; rate changes take effect only on sales and subscription renewals occurring after the effective date.

Daily payouts. Artists are paid daily for revenue earned on the previous day, after a brief processing window. Daily payouts begin once you complete Stripe Connect onboarding.

Schedule may change. RTST reserves the right to change the payout schedule (for example, from daily to weekly) with advance notice via email and in-platform notification. Any change will be communicated before it takes effect and will not affect earnings already accrued.

Currency.Payouts are denominated in USD. International artists receive funds in their local currency via Stripe's foreign-exchange process; conversion fees may apply.

Stripe Connect required.Artists must complete Stripe Connect onboarding, including identity verification (KYC), to receive payouts. Stripe's terms apply to that process. If you do not complete onboarding, your earnings will be held until you do.

Taxes. You are responsible for reporting and paying all taxes on your earnings. RTST issues IRS Form 1099-K to U.S. artists who meet IRS reporting thresholds, delivered by January 31 of the following year. International artists must submit IRS Form W-8BEN. RTST does not provide tax advice.

Chargebacks and reversals. Chargebacks, refunds, or payment reversals may be deducted from future payouts.

Withholding for investigation. We may withhold payouts pending investigation of fraud, bot plays, DMCA claims, or other suspicious activity. Withheld funds are released upon resolution or forfeited if fraud is confirmed.

Fraud and bot plays. Any attempt to artificially inflate play counts — through bots, click farms, incentivized plays, or similar schemes — is grounds for payout forfeiture and account termination.

Artist Memberships and Subscriptions

RTST offers Free, Creator (monthly or yearly subscription), and Lifetime Creator (one-time purchase) artist membership tiers. Pricing is shown on the membership page and in the Stripe checkout flow.

Auto-renewal. Creator monthly and yearly subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel. You can cancel anytime via the billing portal; cancellation takes effect at the end of the current billing period, and you retain access until then.

Refunds.Lifetime Creator one-time purchases are non-refundable except as required by law or at RTST's discretion. Creator subscriptions are not pro-rated; we do not issue partial-period refunds.

Price changes.RTST may change Creator subscription prices with at least 30 days' advance notice. Price changes take effect on the next renewal. Lifetime Creator purchases are not subject to price changes once completed.

Founding artist badge and early access. Lifetime Creator members receive a founding artist badge displayed on their public profile and early access to new RTST features before general release. RTST determines in its sole discretion which features are offered as early access and the duration of any early-access period. Early access does not guarantee that a feature will reach general release or remain available in its early-access form.

RTST's Intellectual Property

The RTST platform — including its name, logo, design, code, and branding — is the property of RTST, LLC and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use RTST's intellectual property beyond normal use of the platform.

Disclaimers

RTST is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee that the platform will be available at all times, free of bugs, or secure against every threat.

Limitation of Liability

To the fullest extent permitted by law, RTST, LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total cumulative liability for any claim related to the platform shall not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amount you paid RTST in the twelve months preceding the claim.

Termination

We may suspend or terminate your account for violation of these Terms, repeat copyright infringement, fraud, chargebacks, or any other conduct that harms RTST or its users. You may delete your account at any time from your account settings.

Upon termination:

  • Your right to use the platform ends immediately.
  • Pending payouts are processed and sent to you unless withheld under the investigation provisions above.
  • Your content may be removed from the platform.
  • Data is handled in accordance with our Privacy Policy.

Dispute Resolution — Binding Individual Arbitration

Please read this section carefully. It affects your legal rights.

Informal resolution first. Before filing an arbitration, you agree to contact us at info@indielab.io and give us 60 days to try to resolve the dispute informally.

Binding individual arbitration. Except for claims that may be brought in small-claims court and except for requests for injunctive relief related to intellectual property, any dispute, claim, or controversy between you and RTST arising out of or relating to the platform or these Terms shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, either by video conference or in a venue mutually agreed upon.

Class action waiver. You and RTST each waive the right to participate in a class action, class arbitration, or representative action. Disputes must be resolved on an individual basis.

30-day opt-out. You may opt out of this arbitration agreement by emailing info@indielab.io within 30 days of first accepting these Terms. Your email must include your name and a clear statement that you are opting out of arbitration. Opting out does not affect any other part of these Terms.

Severability. If the class action waiver is held unenforceable in your jurisdiction, the arbitration provision shall be severed and disputes shall proceed in court under the governing law below.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Subject to the arbitration provision above, any dispute shall be brought exclusively in the state or federal courts located in Delaware.

Mobile App — Apple App Store Terms

If you obtained the RTST app from Apple's App Store, the following additional terms apply:

  • These Terms are between you and RTST, LLC, not Apple. RTST — not Apple — is solely responsible for the RTST app and its content.
  • Apple has no obligation to provide maintenance or support services for the RTST app.
  • In the event of the RTST app's failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app (if any). Apple has no other warranty obligation.
  • RTST is solely responsible for any product liability claims, claims that the app fails to conform to applicable legal or regulatory requirements, and claims arising under consumer protection or similar law.
  • RTST is solely responsible for addressing any third-party claim that the RTST app or your possession and use of it infringes that party's intellectual property rights.
  • You represent that you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you.

Mobile App — Google Play Terms

If you obtained the RTST app from Google Play, you agree to comply with Google Play's terms of service in addition to these Terms. Google is not a party to these Terms.

Changes to These Terms

We may update these Terms from time to time. For material changes — such as changes to fees, arbitration, or how we use your data — we will give you at least 30 days' advance notice via email and in-platform notification. Non-material changes take effect when posted. Your continued use of RTST after changes take effect constitutes acceptance of the updated Terms.

Miscellaneous

  • Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and RTST regarding the platform.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
  • No waiver. Our failure to enforce any provision is not a waiver of that provision or any other.
  • Assignment. You may not assign these Terms. RTST may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
  • Electronic contracting. You consent to receive communications and enter into agreements with us electronically, as permitted by the E-SIGN Act.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.
  • Notices. We may send you notices via the email on your account or through in-app messaging. Notices to RTST should be sent to info@indielab.io.

Contact

If you have questions about these Terms, contact us at: